Discussion:
iPhone crash
Miika Turkia
2018-06-16 23:09:43 UTC
Permalink
Here is a crash log of Subsurface-mobile related to cloud sync. Hopefully it makes some sense to someone. Occurs when there is new data available on cloud. After restart it seems that repo was successfully synced, even though Subsurface-mobile crashed.

miika
Dirk Hohndel
2018-06-16 23:16:35 UTC
Permalink
Post by Miika Turkia
Here is a crash log of Subsurface-mobile related to cloud sync. Hopefully it makes some sense to someone. Occurs when there is new data available on cloud. After restart it seems that repo was successfully synced, even though Subsurface-mobile crashed.
No symbols - that makes things a wee bit harder. I thought I had things set up so that crash dumps include symbols.
Need to look at the Xcode settings again. Crud.
Annoyingly, TestFlight claims that you have no crashes (but it also says that those data can be up to 72 hours delayed, so I need to go back there in a couple of days). Because in theory I should be able to import the crash info into Xcode which should then tell me where the crash happened, anyway.

Thanks

/D
Miika Turkia
2018-07-07 17:14:24 UTC
Permalink
Post by Miika Turkia
Post by Miika Turkia
Here is a crash log of Subsurface-mobile related to cloud sync.
Hopefully it makes some sense to someone. Occurs when there is new data
available on cloud. After restart it seems that repo was successfully
synced, even though Subsurface-mobile crashed.
No symbols - that makes things a wee bit harder. I thought I had things
set up so that crash dumps include symbols.
Need to look at the Xcode settings again. Crud.
Annoyingly, TestFlight claims that you have no crashes (but it also says
that those data can be up to 72 hours delayed, so I need to go back there
in a couple of days). Because in theory I should be able to import the
crash info into Xcode which should then tell me where the crash happened,
anyway.
Just tested this with 2.1.0(4.7.8.422) and still getting the same crash on
cloud sync. Did any of the crashes reach the TestFlight?

miika
Dirk Hohndel
2018-07-07 17:17:23 UTC
Permalink
Post by Dirk Hohndel
Post by Miika Turkia
Here is a crash log of Subsurface-mobile related to cloud sync. Hopefully it makes some sense to someone. Occurs when there is new data available on cloud. After restart it seems that repo was successfully synced, even though Subsurface-mobile crashed.
No symbols - that makes things a wee bit harder. I thought I had things set up so that crash dumps include symbols.
Need to look at the Xcode settings again. Crud.
Annoyingly, TestFlight claims that you have no crashes (but it also says that those data can be up to 72 hours delayed, so I need to go back there in a couple of days). Because in theory I should be able to import the crash info into Xcode which should then tell me where the crash happened, anyway.
Just tested this with 2.1.0(4.7.8.422) and still getting the same crash on cloud sync. Did any of the crashes reach the TestFlight?
I'm finally seeing crashes, now I need to figure out how to actually access them. This is, err, not especially intuitive, TBH

/D
Lubomir I. Ivanov
2018-07-07 17:57:55 UTC
Permalink
Post by Miika Turkia
Post by Dirk Hohndel
Post by Miika Turkia
Here is a crash log of Subsurface-mobile related to cloud sync.
Hopefully it makes some sense to someone. Occurs when there is new data
available on cloud. After restart it seems that repo was successfully
synced, even though Subsurface-mobile crashed.
No symbols - that makes things a wee bit harder. I thought I had things
set up so that crash dumps include symbols.
Need to look at the Xcode settings again. Crud.
Annoyingly, TestFlight claims that you have no crashes (but it also says
that those data can be up to 72 hours delayed, so I need to go back there in
a couple of days). Because in theory I should be able to import the crash
info into Xcode which should then tell me where the crash happened, anyway.
Just tested this with 2.1.0(4.7.8.422) and still getting the same crash on
cloud sync. Did any of the crashes reach the TestFlight?
doesn't seem like something that's our fault.
does it crash right on startup?

lubomir
--
Miika Turkia
2018-07-07 18:09:09 UTC
Permalink
Post by Lubomir I. Ivanov
Post by Miika Turkia
Post by Dirk Hohndel
Post by Miika Turkia
Here is a crash log of Subsurface-mobile related to cloud sync.
Hopefully it makes some sense to someone. Occurs when there is new data
available on cloud. After restart it seems that repo was successfully
synced, even though Subsurface-mobile crashed.
No symbols - that makes things a wee bit harder. I thought I had things
set up so that crash dumps include symbols.
Need to look at the Xcode settings again. Crud.
Annoyingly, TestFlight claims that you have no crashes (but it also says
that those data can be up to 72 hours delayed, so I need to go back there in
a couple of days). Because in theory I should be able to import the crash
info into Xcode which should then tell me where the crash happened, anyway.
Just tested this with 2.1.0(4.7.8.422) and still getting the same crash on
cloud sync. Did any of the crashes reach the TestFlight?
doesn't seem like something that's our fault.
does it crash right on startup?
It crashes during or after cloud sync. Probably after it is completed as the data seems to be transferred when restarting Subsurface.

miika
Lubomir I. Ivanov
2018-07-07 18:16:47 UTC
Permalink
Post by Miika Turkia
Post by Lubomir I. Ivanov
Post by Miika Turkia
Post by Dirk Hohndel
Post by Miika Turkia
Here is a crash log of Subsurface-mobile related to cloud sync.
Hopefully it makes some sense to someone. Occurs when there is new data
available on cloud. After restart it seems that repo was successfully
synced, even though Subsurface-mobile crashed.
No symbols - that makes things a wee bit harder. I thought I had things
set up so that crash dumps include symbols.
Need to look at the Xcode settings again. Crud.
Annoyingly, TestFlight claims that you have no crashes (but it also says
that those data can be up to 72 hours delayed, so I need to go back there in
a couple of days). Because in theory I should be able to import the crash
info into Xcode which should then tell me where the crash happened, anyway.
Just tested this with 2.1.0(4.7.8.422) and still getting the same crash on
cloud sync. Did any of the crashes reach the TestFlight?
doesn't seem like something that's our fault.
does it crash right on startup?
It crashes during or after cloud sync. Probably after it is completed as the data seems to be transferred when restarting Subsurface.
could be a good idea to try to crash it in offline mode (i.e. no
WIFI), to narrow down the potential causes.

lubomir
--
Miika Turkia
2018-07-07 18:44:51 UTC
Permalink
Post by Lubomir I. Ivanov
Post by Miika Turkia
Post by Lubomir I. Ivanov
Post by Miika Turkia
Post by Dirk Hohndel
Post by Miika Turkia
Here is a crash log of Subsurface-mobile related to cloud sync.
Hopefully it makes some sense to someone. Occurs when there is new data
available on cloud. After restart it seems that repo was successfully
synced, even though Subsurface-mobile crashed.
No symbols - that makes things a wee bit harder. I thought I had things
set up so that crash dumps include symbols.
Need to look at the Xcode settings again. Crud.
Annoyingly, TestFlight claims that you have no crashes (but it also says
that those data can be up to 72 hours delayed, so I need to go back there in
a couple of days). Because in theory I should be able to import the crash
info into Xcode which should then tell me where the crash happened, anyway.
Just tested this with 2.1.0(4.7.8.422) and still getting the same crash on
cloud sync. Did any of the crashes reach the TestFlight?
doesn't seem like something that's our fault.
does it crash right on startup?
It crashes during or after cloud sync. Probably after it is completed as the data seems to be transferred when restarting Subsurface.
could be a good idea to try to crash it in offline mode (i.e. no
WIFI), to narrow down the potential causes.
How do I sync with cloud when offlone? :)

miika
Lubomir I. Ivanov
2018-07-07 19:19:10 UTC
Permalink
Post by Miika Turkia
Post by Lubomir I. Ivanov
could be a good idea to try to crash it in offline mode (i.e. no
WIFI), to narrow down the potential causes.
How do I sync with cloud when offlone? :)
no, no.
i wanted to check if it's our cloud code that's crashing (maybe the Qt
network classes) or perhaps something else.

lubomir
--

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